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December 3,2009

The RainyDayKitchen's new (well, new to us) Jenn Air stove has been getting a constant workout since it was installed over a year ago. However, after using it for more than a year, we realized that we did not use the grill section as much as we thought we would.

One of the many great things about this Jenn Air range is the easily swapable burner modules. The first step is to remove the grates, the next is to slide out the grill cartridge. No tools are needed to change out one unit and change in another.  This design makes it easy to clean the sealed drip burner surface and simple to repair or replace the modules.

We did some online research for the best prices on a two-burner module. The best price we could find was around $130. This was almost half of the price of many of the other retailers. When an online deal is too good to be true, it sets off our "scam alerts." One way to to a background check is to see if there is a "complaint site" set up about that company. The easiest way to find such a site is to Google it with the phrase " company xyz.com complaints", "xyz.com problems" or some such variant.

We did just that for the online store in question (btw...we are not naming names because we have no direct experience with that seller, so it would not be fair to pass on hearsay) and found that they had a REALLY BAD reputation regarding returns. Normally we would not care as long as the item works. However, it was clear from the posts that this company often immediately charge the credit card, ships out the wrong or defective parts, but refuses to make good via a replacement. Well, no one needs THAT kind of hassles. 

Instead, we went on EBay to see if we could get lucky. There were a few sellers with a two-burner cartridge which would fit our Jenn-Air range. One of them was a Buy-It-Now listing at $129 complete with FREE shipping!  This too felt too good to be true. However, THIS seller (AtlanticLiquidators) had a spotless reputation with over 340 sales, so we were pretty confident that they were not some fly-by-night operation. We pulled the trigger on the purchase. Six days later a brand new Jenn-Air cartridge showed up at the office. We have been using EBay for over 10 years and it still amazes us every time we use it.

The two-burner cartridge has a set of connections (electric, gas) exactly like the grill module. The replacement steps are: align the connector with the ones on the range, slide the cartridge into place, and place the grate on the burner. Done.

The new burners worked without a hitch. The entire swapping process, from start to finish, took less than five minutes. Check the LED clock on the front of the range if you don't believe us.  We now have four burners on the stove, but can switch in a grill unit at a moment's notice. How cool is that?  There are other accessories for the stove top (cutting boards, griddles, etc.) that we may take a look at in the future. For now, we are going to enjoy the new "upgraded" 4-burner Jenn-Air range.  [Permalink] -Jenn Air Burner Swap

 

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